Privacy, Data & Cookie Policy

Information Collection and Use

Spinning Jenny is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Spinning Jenny collects information from our users at a number of different points depending on how you use and interact with our website.


We use a number of different cookies on this website. For detailed cookie information please see our cookie policy.

Log Files & Website Analytics

We use IP addresses to analyse visitor numbers on this website, track user’s movement around the website and from page to page, and gather broad demographic information for aggregate use.

Contact Form Submissions

If you submit an enquiry through our contact form a copy of that message will be stored on our server and will be deleted after 14 days or once the enquiry request is effectively dealt with.

Ecommerce Accounts

You have the choice whether to create an account with us when placing an order, if you do these details are stored on our server for the purpose of allowing you to make purchases quickly and review past orders.

Online Orders & Accounting Systems

When an online order is placed certain data will be linked with and stored with that order which will be assigned a unique order number. The data stored is your name, billing address, shipping address, telephone number and email address. You may also choose to enter notes or special instructions about the order at the point of checking out, this information will be stored along with the order.

Under U.K. law it is a requirement that we confirm receipt of your online order. We will use your registered email address for this purpose.

Orders placed via this website will be entered in to the offline accounting software used by Spinning Jenny.

Orders placed via this website will be stored in order to comply with U.K. tax and accounting laws and regulations.

Online Payments via SecureTrading

Payment processing on this website is carried out by SecureTrading. Transaction details are stored securely with them. When you checkout on this website certain data will be passed to SecureTrading in order for the payment to be completed, the data passed over is name, email address, billing address.

Website Backups

This website is backed up on a regular basis for security and disaster recovery purposes. The backups are stored securely with Dropbox. Dropbox may store these backups outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at

Website backups will be stored for a maximum of 30 days before being deleted.

Links to other websites

This website contains links to other websites. Please be aware that Spinning Jenny is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects information. This privacy statement applies solely to information collected by this website.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

You have the right to access, update and delete your personal information.

You retain all rights to your personal information and data and can access it at anytime. Spinning Jenny will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. You can update some of this information, such as payment, shipping or contact information, from within your account settings. If you are unable to change your personal information within your account settings, please contact us to make the required changes.

It is important to remember that if you delete some of this information, such as your billing or shipping address, the online ordering functionality may not work correctly.

It is important to note that as stated in our privacy policy, there may be times, due to legal and regulatory requirements, that we are unable to delete your personal information, particularly in relation to orders placed with us.

if you would like to access your personal data or know what data Spinning Jenny holds about you, please contact us using the details below:

Phone: +44 (0)1756 749200


Write to us at: Spinning Jenny, Bark Hill, Flasby, Skipton, North Yorks. BD23 3QD

All data access requests will be acknowledged within seven days of receipt. We aim to fully respond to access requests within 40 days.

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Spinning Jenny - The Yorkshire Dales Needlework Specialists