Please Mr Postman...

Our delivery

When you order on a weekday, and before 1.30pm, we will do our best to pack and send your order that day. We like to get things out to you as soon as possible, and if there is a problem with sending it, we will do our best to let you know. 'Sending' the parcel means that we either take it to the Post Office or the local courier shop. The courier may not pick it up until the following morning.

If you order at a weekend, then we may be able to send the order, but we cannot guarantee that it will be picked up by the post or courier firm until the next working day. 

If you need something urgently - please do let us know in the order notes, or even better, give us a ring and we may be able to arrange a quicker delivery. We are also able to do some limited delivery within the Skipton area and you are always welcome to click and collect from us.

Shipping

We are pleased to be able to offer you free (UK) shipping with standard delivery (3-5 working days) on all orders over £50.00.

We try very hard to just charge shipping at a rate that reflects what it costs us to send it. We don't sting you for it by imposing an expensive flat rate - we try and match the charge to what you buy from us by weight and size/shape.

Orders under £50.00 have a standard cost depending on their weight and size. The minimum cost for most packages is £2.95 for standard 2nd class Royal Mail / Evri shipping. If you are desperate for your skeins and cannot wait, please contact us first before ordering and we can quote you for quicker shipping. If you are ordering items that cannot be sent by Royal Mail, Yodel or Evri's standard service (hand frames are an example - they are too long), we can tell you what the cost will be and produce a draft order for you. 

Overseas Shipping (Non UK & NI, including IOM, Shetlands etc)

The changes imposed on shipping items to the EU, and the tariffs imposed by the US on incoming goods have made it near impossible for small UK businesses to ship abroad. If we have something you need and you are not in the UK, we can investigate on a case by case basis. Please email us, stating the product you are looking for and giving us the country and a nearby town as a minimum. If we are able to ship, we will calculate the costs. Please note - any customs or import tariffs are the customers' responsibility. Spinning Jenny is not VAT registered.